Posted by: Andrew Kameka in Apple news, tags: iPhone News, Other Apple News
Apple will soon change its return policy to one that drastically cuts the amount of time someone has to return a device. Apple.com and Apple Store purchases previously included a 30-day return window for no-questions-asked returns on iPhones still in pristine conditions, but the company has apparently changed its mind and shortened that return window to just 14 days.
The new policy goes into effect tomorrow, March 13, 2014, in Apple retail stores. The policy is already in effect at Apple.com and brings the iPhone return policy in line with other products Apple sells. More importantly, it simplifies issues related to carriers. Unless local law requires that carriers offer 30-day return windows, it's a common practice that customers have only 14 days to return a device without paying an Early Termination Fee or other financial penalty. Apple's shortening removes any confusion.